January 30, 2025
GrayRobinson Shareholder Chris Carmody interviews John Crossman, president of CrossMarc Services, about Florida's retail real-estate market and emerging trends.
"I'm always looking for retailers that know their customer." - Crossman
What’s Driving Florida’s Retail Growth?
Crossman attributes Florida's retail expansion to population growth, tourism, and shifting consumer habits. He stressed the importance of understanding customer needs, fostering community engagement, and navigating local politics to achieve successful developments.
Top Trends to Watch in 2025
- Healthcare Integration: Medical and dental offices are increasingly occupying traditional retail spaces, redefining their role in communities.
- Blended Uses: Mixed-use developments featuring experiential retail, dining, and professional services are transforming retail centers into vibrant community hubs.
- Emerging Retailers: Brands like Tide Cleaners and Tim Hortons are making significant inroads in Florida with innovative concepts and loyal customer bases.
Outlook for 2025
Crossman anticipates a robust leasing market for retail but advises businesses to adapt to rising rents and evolving consumer demands. His insights on navigating these challenges are essential for industry professionals.
Leadership Advice for Young Professionals
As a mentor, Crossman emphasizes the value of genuine, reciprocal relationships over one-sided mentorships. His advice for young professionals highlights the importance of mutual growth and creating lasting connections.
Community Involvement
Crossman links the success of retail developments to community ties and shares personal experiences on the importance of fostering “community connection” in revitalizing retail spaces.
For more on these trends and insights, watch the full interview.
Questions?
Contact GrayRobinson Shareholder Chris Carmody, Real Estate and Land Use Section Chair Jeanette Flores, or a member of the Real Estate and Land Use practice.